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October 26, 2020 - Welcome to the Alectra Utilities New Connections portal. Please be advised that Alectra is currently working through a large backlog of requests. As we work through the backlog there will likely be delays in responding to new applications for the immediate future. We understand the importance of your requests and we are working in a chronological manner to book work while giving special attention to any concerns regarding safety and new occupancies.

Payments should continue to be made to the following location via mail only at this time.

Attention: New Service Payments
Alectra Utilities Corporation
175 Sandalwood Pkwy West, Brampton, ON L7A 1E8

Should you experience an electrical emergency, please call 1-833-253-2872 and follow the prompts to report an emergency related to your electrical service.

Thank you from the Alectra New Connections Department